Privacy policy

Privacy Policy

Suss Knits respects your privacy and is committed to protecting your personal information.

Information We Collect
When you make a purchase or attempt to make a purchase, we collect personal information including your name, billing and shipping address, email address, phone number, and payment details.

We may also automatically collect certain information about your device, including your IP address, browser type, and how you interact with our site.

How We Use Your Information
We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve our website and overall experience

We may also use your information to send occasional updates or marketing emails, which you can opt out of at any time.

Sharing Your Information
We share your information with trusted third parties only as necessary to operate our business, such as:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping providers

We do not sell your personal information.

Cookies
Our website uses cookies to enhance your browsing experience and understand how customers interact with our site.

You can choose to disable cookies through your browser settings.

Your Rights
You have the right to access, update, or request deletion of your personal information. To do so, please contact us at hanna@sussknits.com.

Data Retention
We retain your information for our records unless and until you request its deletion.

Changes to This Policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons.

Contact
For questions about this policy or your personal information, please contact:
hanna@sussknits.com